Pink Elephant’s PinkVERIFY ITIL 4 certification has been the industry gold standard for decades. It has been a valuable tool to help many organisations choose the right ITSM tool for their needs.
The PinkVERIFY certification process starts with vendors filling out an extensive evaluation criteria checklist provided by Pink Elephant. This includes both general and core module-focused criteria. It follows a live product demo and an evaluation by an accredited Pink Elephant IT management consultant. After two days of product evaluations and demos, ServiceDesk Plus cleared the PinkVERIFY ITIL 4 evaluation. Meeting 100 percent of the evaluation criteria for four ITIL 4 practices.
The PinkVERIFY badge is a symbol of the tool’s quality and compatibility with ITIL 4 practices, functionality, terminology, integration and workflow requirements. ManageEngine’s flagship ITSM solution, ServiceDesk Plus has joined a very select group of solutions to receive Pink Elephant’s ITIL 4 compatibility certification. It met 100% of the evaluation criteria.
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