Soft Solutions now distributes standalone Take Control Plus. It’s remote support software from SolarWinds that let’s you manage customers on nearly any platform. Get deep diagnostics from one dashboard. Connect to your clients’ devices in seconds, with full support for high-res monitors. Take Control Plus easily fits into your technicians’ workflows – and any organisation’s budget.

 

Take Control Plus provides remote support on a range of platforms including iOS and Android mobiles. It also features batch scripting, registry editing, secret vaults, session monitoring, survey tools and technician performance reports.

 

You and your team solve problems faster, so you can boost the total number of users supported. It helps your technicians connect, diagnose, and resolve issues. It also fully integrates with SolarWinds’ password management solution – Passportal. Credentials get inserted automatically, so less time is wasted.

 

Take Control Plus is built to:

 

  • Help you connect remotely via fast connection speeds – often in seconds.
  • Help resolve issues on most platforms – including mobile.
  • Solve problems from almost anywhere, with a convenient native mobile app.
  • Strengthen relationships with your clients, by offering faster service.
  • Help support more users, by improving your efficiency.

 

Take Control Plus gives you:

 

  • Device details – such as a device’s OS, CPU, and network information on one dashboard. This helps technicians with all key information needed.
  • Cross-platform support – across Windows, Mac, iOS, Android and Linux platforms to support your diverse customer base.
  • Registry editing – it retrieves the registry elements you choose, for a responsive read/write registry editing experience.
  • Mobile application – available as a native iOS or Android app. It lets your techs access and support customers’ devices from anywhere.
  • Drag/drop and cut/paste file transfers – do this in bulk to help save time when resolving common issues.
  • Windows commands and event logs – are available directly from the remote viewer to help technicians perform deep diagnostics, without leaving their desk.
  • Safe mode reboot – if needed.
  • PowerShell and “one-to-many” batch scripting – to further help save time.
  • Seamless integration with SolarWinds Passportal – this is SolarWinds’ safe, simple password management solution.

 

Pricing starts from $74 per month. Curious how Take Control Plus makes you / your team more efficient? Find out more by:

 

 

The SolarWinds MSP Team at Soft Solutions
Phone: 09 306 0450, Freephone: 0800 733 233, E-mail: swmsp@sofsol.co.nz.

 

Take Control